Nursing Facility Applicants/Residents

Florida Pre-Admission Screening &
Resident Review Level II Evaluation (PASRR)

Acentra Health, formerly Kepro, conducts the Level II pre-admission screening and resident review (PASRR) evaluations of persons with suspected or confirmed diagnosis of intellectual disability or a related condition, who are seeking admission to or residing in Medicaid-certified nursing facilities in Florida.

Acentra Health utilizes a multi-disciplinary approach. Acentra's professionals, which include, psychologists, nurses, social workers, and physicians work together to evaluate the appropriateness of nursing facility placement and the need for Specialized Services for each individual referred for PASRR Level II evaluation.

Acentra adheres to the Federal and state regulations governing the PASRR process. The Level II evaluations are sensitive to each individual’s culture, language, ethnic origin, and means of communication.

Mailing Address:
Acentra Health
1650 Summit Lake Dr. Suite 102
Tallahassee, FL 32317

Phone: 1.866.880.4080
Fax: 1.866.677.4776
Email: FLPASRRMIQuestions@Kepro.com

Submitting A Florida PASRR Appeal

If you or your guardian has received a PASRR Level II determination that you do not agree with, you have 30 days from the date of the determination to submit an appeal. You can submit your request for an appeal directly to Acentra Health, formerly Kepro, by mail, phone, fax, or email by using our contact information below. Or, you can immediately initiate an appeal by sending us an email now. Please simply supply us with your name and preferred method of contact, such as a phone number.

You may also appeal directly to the Department of Children and Families’ Office of Inspector General. For more information, please visit their website at http://www.myflfamilies.com/about-us/office-inspector-general/investigation-reports/appeal-hearings.